Terms of Use

1. Introduction

Welcome to OSREN.

These Terms of Use (“Terms”) govern your access to and use of the OSREN website at https://osren.com/ (“Website”).

In these Terms, “OSREN”, “we”, “our” or “us” refers to the operator of this Website. “You” or “your” refers to any person accessing or using the Website.

By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, please discontinue using the Website.

2. Purpose of the Website

This Website is intended to provide general information about OSREN, our automotive detailing products, product features, company updates, distributors, retail locations and other related information.

The Website may also allow visitors to contact us through a contact form or subscribe to our newsletter.

Unless expressly stated otherwise, this Website does not provide online purchasing, order placement or payment processing facilities.

3. Intellectual Property Rights

Unless otherwise stated, the content on this Website, including but not limited to:

  • OSREN names, logos and trademarks.
  • Product names, descriptions and specifications.
  • Photographs, graphics, illustrations and videos.
  • Website design, text and other published materials.

is owned by, licensed to or otherwise used with permission by OSREN and may be protected by applicable intellectual property laws.

You may access, view and use the Website for personal, informational and legitimate business reference purposes.

You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use Website content without our prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you ownership of or unrestricted rights to use OSREN’s intellectual property.

4. Product Information and Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, specifications, features and other information published on this Website are accurate and up to date.

However, product information may change from time to time without notice. Actual products may differ from photographs or illustrations due to packaging updates, product improvements, lighting, photography or display settings.

Unless expressly stated otherwise, information on this Website is provided for general informational purposes and should not be treated as a guarantee that a particular product, feature or specification will remain unchanged or be available at all times.

For the most accurate and current product information, please refer to the relevant product label, packaging, technical documentation and safety instructions, or contact OSREN or an authorised distributor.

5. Product Use and Safety

OSREN products must be used in accordance with the instructions, warnings and precautions provided on the relevant product label, packaging or accompanying documentation.

Before using any product, you should ensure that it is suitable for the intended surface, application and conditions. Where appropriate, test the product on a small, inconspicuous area before full application.

You should also follow any applicable personal protective equipment requirements, ventilation instructions and other safety precautions.

Information provided on this Website is general in nature and does not replace product-specific instructions, safety documentation or professional advice where appropriate.

OSREN is not responsible for damage, injury or loss arising from improper product application, failure to follow instructions, misuse, unsuitable application conditions or use contrary to applicable safety guidance, to the extent permitted by law.

6. Website Availability and Accuracy

We aim to keep this Website accessible and its content reasonably accurate. However, we do not guarantee that the Website will always be available, uninterrupted, error-free, secure or free from inaccuracies.

We reserve the right to update, modify, suspend or discontinue any part of the Website or its content at any time, where reasonably necessary.

We may also correct errors, update product information or remove outdated content without prior notice.

7. Distributor and Retailer Information

This Website may contain information about distributors, retailers, dealers or other third parties associated with OSREN products.

Such information is provided for general reference and convenience. Locations, contact details, product availability, business hours and other details may change.

Unless expressly stated otherwise, the inclusion of a third party on this Website does not constitute a guarantee of its services, performance, availability or conduct.

You should contact the relevant distributor or retailer directly to confirm current information before visiting or making arrangements with them.

8. Third-Party Websites and Services

This Website may contain links to third-party websites, platforms or services, including those operated by distributors, retailers or service providers.

These links are provided for convenience and informational purposes. We do not control all third-party websites and are not responsible for their content, availability, security, privacy practices or business activities.

Accessing third-party websites is at your own discretion. We encourage you to review the applicable terms and privacy policies of those websites before using them.

9. Contact Forms and Newsletter Subscriptions

You may use the contact form, where available, to send enquiries or feedback to OSREN.

You agree to provide information that is accurate to the best of your knowledge and not to submit unlawful, misleading, fraudulent, abusive or malicious content.

If you subscribe to our newsletter, you may receive product news, company updates, promotions and marketing communications in accordance with your subscription preferences and applicable laws.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email or by contacting us.

Our collection and handling of personal data are explained in our Privacy Policy, available on this Website.

10. Prohibited Activities

When using this Website, you must not:

  • Use the Website for any unlawful, fraudulent or harmful purpose.
  • Attempt to gain unauthorised access to the Website, its servers or related systems.
  • Introduce malware, malicious code or other harmful technology.
  • Interfere with the security, operation or functionality of the Website.
  • Use automated methods to access, extract or collect Website content in a manner that violates applicable laws or infringes our rights.
  • Copy, misuse or exploit our trademarks, branding or other protected content without authorisation.
  • Submit content through our contact channels that is unlawful, threatening, defamatory, deceptive or otherwise inappropriate.

We reserve the right to take reasonable steps to protect the Website and our legitimate interests where misuse or unauthorised activity is identified.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, this Website and its content are provided on an “as is” and “as available” basis, without warranties or representations that are not expressly required by law.

We do not guarantee that all information will be complete, current, accurate or suitable for every purpose.

To the extent permitted by applicable law, OSREN shall not be liable for indirect, incidental, special or consequential loss or damage arising from or in connection with the use of, or inability to use, this Website.

Nothing in these Terms excludes or limits any liability, right or remedy that cannot lawfully be excluded or limited under applicable Malaysian law.

12. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities or reasonable costs arising from your unlawful use of the Website, your violation of these Terms or your infringement of the rights of another person.

This provision applies only to the extent that such responsibility is legally enforceable.

13. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal data, including information provided through newsletter subscriptions and contact enquiries.

Please review our Privacy Policy for further information about our personal data practices.

14. Changes to These Terms

We may revise these Terms from time to time to reflect changes to our Website, business operations or applicable laws.

Any revised Terms will be published on this page together with an updated “Last Updated” date.

Your continued use of the Website after revised Terms are published will be subject to applicable law and the legal effect of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from or in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts of Malaysia, subject to applicable law.

16. Contact Us

If you have questions about these Terms of Use, please contact us through the following channels:

OSREN

Website: https://osren.com/

Email: [email protected]

We welcome your enquiries and feedback regarding our Website and its content.

These Terms of Use are intended for a corporate informational website and should be reviewed against OSREN’s actual business arrangements and applicable legal requirements before publication.