OSREN | Career

Accounts Executive | Kuala Lumpur

Key Responsibilities

Financial Transactions and Records
- Record daily accounting transactions accurately and timely in the accounting system.
- Process invoices, payment vouchers, and receipts.
- Manage accounts payable and accounts receivable functions, including payment follow-ups.
Banking and Reconciliation
- Perform daily bank reconciliations to ensure accuracy of cash flow records. Monitor cash flow and prepare bank-in transactions.
Reporting & Documentation
- Prepare monthly financial reports and supporting schedules.
- Maintain proper filing of accounting documents for audit and compliance purposes.
- Assist in the preparation of annual budgets and forecasts.
Compliance and Audit
- Ensure compliance with local accounting standards, tax regulations, and internal control policies.
- Liaise with auditors, tax agents, and other external parties when necessary.
Month-end & Year-end Closing
- Support month-end and year-end closing activities, ensuring accuracy and completeness of financial data.
- Assist in generating trial balances, profit and loss statements, and balance sheets.

Requirements

Candidate must possess at least a Bachelor Degree in Finance/Accountancy/ACCA or equivalent
Familiar with AutoCount Software will be an added advantage
Required languages: Bahasa Malaysia, English, Mandarin would be added advantage
At least 2 years of working experience in Finance/Accounting

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Admin Executive | Kuala Lumpur

Key Responsibilities

Financial & System Administration
- Update and maintain company banking system records and details.
- Monitor utilities accounts (electricity, water, internet, etc.) and ensure timely bill payments.
- Handle road tax, insurance, and installment tracking for company vehicles.
Legal & Regulatory Compliance
- Monitor and renew company licenses and permits before expiry.
- Track and manage trademarks and their renewal timelines.
- Manage the renewal of premise licenses and liaise with relevant authorities for compliance.
HR & Office Records Support
- Assist in checking staff claims, leave applications, and attendance records.
- Maintain up-to-date staff contact lists and internal documentation.
Procurement & Inventory
- Source and purchase office essentials including stationery, toiletries, gadgets, and other supplies.
- Ensure stock levels are adequate and replenished in a timely manner.
Travel & Logistics
- Arrange travel bookings for employees (flights, hotels, transportation).
- Manage parking lots renewal.
Building & Premise Maintenance
- Coordinate and oversee regular maintenance of office buildings and premises.
- Liaise with contractors, vendors, and service providers for repairs, servicing, or upgrades.
- Ensure the cleanliness, safety, and functionality of all office facilities.

Requirements

Proven experience in administrative or office support roles.
Excellent organisational skills and attention to detail.
Ability to manage multiple tasks and meet deadlines.
Familiar with Microsoft Office Suite and basic record-keeping systems.
Strong communication and coordination skills.

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Business Development Executive | Kuala Lumpur

Key Responsibilities

Network Expansion and Client Support
- Develop opportunities and expand user, dealer and distributor networks in the car care industry.
- Drive growth by identifying opportunities and engaging with potential users, dealers and distributors.
- Provide consulting and marketing services to support client success and brand visibility.
Business Growth and Opportunity Management
- Identify and capitalize on new business opportunities to achieve revenue and profit targets.
- Collaborate with internal teams, suppliers and customers to ensure seamless execution of business development initiatives.
Performance Tracking and Reporting
- Track and analyze performance metrics, providing regular updates and insights to management.

Qualifications and Skills

Proven experience in business development.
Strong networking and relationship-building abilities.
Excellent communication and presentation skills.
Analytical skills to track performance and identify growth opportunities.
Ability to work independently and collaboratively in a fast-paced environment

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Fulfilment Executive | Kuala Lumpur

Key Responsibilities

Order Processing and Customer Liaison
- Prepare and issue quotations, sales orders, and invoices.
- Issue sales orders for final confirmation and coordinate with Warehouse to verify stock availability.
- Handle ad-hoc quotations and sales order requests, addressing outstanding orders.
Warehouse Collaboration and Stock Coordination
- Collaborate with the warehouse team on packing progress, adjustments to items or cargo based on customer input, and completion dates.
- Align stock levels with fulfilment schedules through regular coordination with the inventory team.
- Verify order accuracy, resolve minor fulfilment issues and escalate complex problems to the Assistant Distribution Manager
Logistics and Shipping Arrangements
- Schedule and liaise with couriers, forwarding services, own lorries or customer pickups based on confirmed pricing and packing progress.
- Obtain quotations from courier and forwarding services, secure customer approval for costs, and arrange bookings and pickups.
- Serve as the point of contact for logistics providers, including providing containers, haulage, and seal numbers for recording and updates.
- Manage special logistics for local and international dealers, such as customer pickups or forwarding for sea shipments.
- Track shipments and resolve delays, ensuring alignment with customer expectations.
Documentation Preparation and Management
- Prepare accurate packing lists, commercial invoices, and cross-check items for all shipments, including sea orders.
- Issue SST certifications for factories to bill before cargo release to forwarding or courier services.
- Maintain an organized filing system of hardcopy and digital documents, including delivery orders, invoices, and master lists.
- Handle basic data entry for fulfilment records and generate simple reports on order status.
Compliance and Customs Clearance
- Prepare necessary customs documents for clearance.
- Provide MSDS/SDS documentation in required languages (e.g., Chinese for China Form E) for customs.
- Assist customers with customs clearance by preparing and cross-checking required documents.
- Ensure adherence to regulatory standards, track basic KPIs like order accuracy and cycle times, and report trends.
- Support operational improvements to enhance safety, efficiency, and compliance in fulfilment processes.
Certifications and Special Handling
- Apply for Cost Analysis via MITI website, requesting and sorting factory documents, submitting applications, and monitoring queries.
- Apply for Certificate of Origin (CO) via MITI or MICCI, submitting documents like confirmed K2, BL, final invoices, and packing lists.
- Handle special CO processes.
- Monitor CO applications, respond to MITI or authority queries promptly, and file physical documents.

Requirements

Diploma/Degree in Business, Logistics, or related field.
2–3 years’ experience in order processing, logistics coordination, or export documentation.
Proficient in Microsoft Office; experience with ERP/inventory systems is an advantage.
Knowledge of shipping, SST, and customs documentation.
Strong attention to detail, accuracy, and organizational skills.
Good communication and coordination skills with internal teams and external partners.
Able to multitask, manage deadlines, and solve problems efficiently.
Proficient in English and Bahasa Malaysia; Mandarin is an added advantage.

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Retail Assistant | Kuala Lumpur

Key Responsibilities

Customer Service and Sales
- Greet customers in a professional and welcoming manner.
- Engage actively with customers to understand their needs and recommend suitable products or services.
- Process sales transactions accurately, ensuring a seamless and positive shopping experience.
- Manage and coordinate sales inquiries and orders via WhatsApp.
Showroom Maintenance and Inventory Management
- Maintain a clean, organized, and inviting showroom environment.
- Ensure product displays are neat, fully stocked, and aligned with the company’s branding standards.
- Ensure all the information, labeling and price range are up-to-date and with more clarity.
- Support inventory management, including stock replenishment and reporting discrepancies.
- Assist with receiving and organizing new stock deliveries as needed.
Administrative Support
- Perform administrative tasks such as data entry, report generation, and documentation related to sales and after-sales activities.
- Prepare and maintain records of daily sales and showroom operations for management review.
- Manage customer feedback and suggestions, forwarding them to relevant departments when necessary.
- Assist with the preparation of promotional materials or special events in the showroom.

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Branch Supervisor | Johor Bahru

Key Responsibilities

Sales & Marketing Management
- Develop and achieve sales goals and targets for the JB Branch.
- Manage and allocate resources and staff for sales and marketing activities.
- Advertise new products and promotions to existing and potential customers.
Customer Service & Support
- Deliver customer service through multiple channels (WhatsApp, telephone, e-mail, etc).
- Serve walk-in customers, provide product information, and conduct product demonstrations.
- Find and arrange cars for training or demonstrations.
Logistics & Delivery Operations
- Deliver goods to customers when needed or when a driver is unavailable.
- Arrange for van inspections and ensure vehicle readiness for operations.
- Manage company vehicle road tax and insurance renewals.
- Ensure company vehicles are in good condition, including the condition of vehicle decals.
Administrative & Financial Management
- Enter and update accounts, invoices, delivery orders, stock, and sales reports.
- Record and enter administrative and human resources data and documents.
- Bank in cash collections and maintain accurate financial records.
- Manage parking lots, hostels, and renewals for premise licenses, rentals, and contracts.
Event & Training Support
- Coordinate food and beverage arrangements for detailing classes and technical forums.
Showroom, Warehouse & Inventory Management
- Ensure proper stock management, including replenishing stock when necessary, and maintaining accurate inventory records.
- Ensure the showroom is kept clean, organized, and in good condition at all times.

Requirements

Diploma/Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
Minimum 5 years of experience in distribution, logistics, or warehouse operations, with at least 2 years in a supervisory or managerial role.
Experience in the FMCG or automotive industry is an added advantage.
Results-driven and accountable.
Strong communication and interpersonal skills.
High level of integrity and professionalism.
Willingness to be based in Johor Bahru and travel when required.

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Operations Executive | Johor Bahru

Key Responsibilities

Sales & Receipts Coordination
- Scan and summarize daily sales data to group and knock off against receipts.
- Prepare and verify van sales stock upon return, double-check quantities, and print sign-off documents.
Order Management & Delivery Coordination
- Check and verify customer orders.
- Assist customers with inquiries and order placements.
- Coordinate and arrange timely deliveries with internal teams or logistics.
Customer Service & Support
- Serve walk-in customers, provide product demonstrations, and act as a consultant when needed.
- Prepare and issue quotations for interested customers.
- Handle onboarding for new debtors (customers), including documentation and account creation.
Stock & Procurement Management
- Regularly check stock levels and ensure inventory accuracy.
- Process purchase orders and coordinate incoming goods.
- Arrange and organize goods for stock replenishment and customer delivery.
Filing & Administrative Tasks
- File and maintain records of invoices, receipts, sales reports, stock movement documents, and other relevant paperwork in an organized and accessible manner.
- Ensure timely and accurate documentation for audit and reference purposes.

Qualifications and Skills

Experience in operations, sales support, or inventory management
Strong organizational and administrative skills
Attention to detail and accuracy
Proficient in Microsoft Office and basic system tools
Effective communication and interpersonal skills
Ability to multitask and work independently in a fast-paced environment

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Van Sales Executive | Johor Bahru | Penang

Key Responsibilities

Sales & Product Delivery
- Operate the delivery vehicle to transport products to customers within the designated area, ensuring timely and accurate deliveries.
- Actively promote and sell products to existing and potential customers, with a focus on expanding the customer base.
- Negotiate sales, upsell products, and recommend suitable alternatives to meet customer needs.
- Ensure products are delivered in good condition, with proper documentation and customer acknowledgment.
Van Maintenance & Stock Control
- Maintain a clean and organized van, ensuring that products are well-arranged, easily accessible, and protected during transport.
- Monitor the van’s inventory to ensure stock levels are adequate for the sales route, placing orders for restocking when necessary.
- Perform daily checks on the van’s condition, ensuring it is mechanically sound and ready for operation, and report any maintenance issues promptly.
- Ensure compliance with safety regulations and company guidelines for transportation, including the safe handling and storage of products in the van.
Customer Relationship Management
- Build and maintain strong relationships with clients through regular visits and consistent communication.
- Provide excellent customer service by addressing inquiries, resolving issues, and following up on past sales and deliveries.
- Gather customer feedback to report to the sales team, identifying potential opportunities or product improvements.
Sales Reporting & Documentation
- Complete sales orders, receipts, and any required documentation accurately.
- Provide daily, weekly, or monthly sales reports to the Sales Manager, detailing sales progress, issues, and customer feedback.
- Track delivery schedules, ensuring products are delivered on time and in line with customer expectations.
Collaboration & Team Support
- Work closely with the Assistant Sales Manager and the sales team to achieve individual and team sales targets.
- Support the sales team in executing promotions, product launches, and other sales initiatives.
- Assist in gathering market insights, competitor information, and customer needs to help drive sales strategies.

Qualifications and Skills

Valid GDL license with a clean driving record
Excellent communication and negotiation skills
Ability to work independently and meet sales targets
Physically fit to load/unload products as needed
Customer-focused with a positive attitude

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Senior Operations Executive | Penang

Key Responsibilities

Operational Oversight
- Supervise and coordinate day-to-day operations across departments to ensure smooth workflow, timely execution of tasks, and alignment with company objectives.
- Monitor operational KPIs and take corrective action to maintain efficiency and service quality.
- Manage resource allocation, ensuring manpower, equipment, and materials are optimally utilized to achieve operational goals.
- Conduct regular audits such as van stocks and inventory checks to ensure accuracy, accountability, and proper control of resources.
Reporting & Analysis
- Prepare, analyze, and present operational reports to management on performance, productivity, and cost efficiency.
- Track and interpret data trends to support informed decision-making. Analyze inventory tracking to identify discrepancies, usage patterns, and potential areas for improvement.
- Report any warehouse and showroom conditions, highlighting issues that may affect safety, efficiency, or customer experience.
Team Leadership & Development
- Guide, mentor, and support operations staff, fostering a culture of accountability, teamwork, and continuous improvement.
- Assign and monitor workloads to ensure fair distribution of tasks, efficiency, and timely completion.
- Act as the point of escalation for complex issues, resolving them promptly and effectively.
- Foster company culture by promoting core values, encouraging collaboration, and building a positive, engaged workplace environment.
Cross-Departmental Collaboration
- Work closely with Sales, Finance and Operations teams to ensure seamless operations and alignment with business goals.
- Coordinate with Finance (HQ) to ensure data accuracy, timely reporting, and proper reconciliation of records.
- Coordinate with external stakeholders such as vendors, logistics providers, and partners to maintain service quality and delivery timelines.
- Support company events and training sessions by providing operational assistance, resource coordination, and logistics planning.
Customer & Stakeholder Management
- Provide walk-in support to customers at the showroom or office, ensuring a positive and professional experience.
- Gather customer feedback to identify areas for service improvement and relay insights to management.
- Address escalated customer concerns promptly, ensuring service recovery and satisfaction.
- Build and maintain strong relationships with stakeholders to support long-term business growth.
Compliance & Risk Management
- Ensure all operations comply with company policies, industry regulations, and legal requirements.
- Identify potential risks in operational processes and develop mitigation strategies.
- Uphold workplace safety and security standards in line with organizational policies.
- Maintain records for audit to ensure accountability, traceability, and compliance with internal and external requirements.

Requirements

Bachelor’s degree in Business Administration, Operations Management, or a related field.
Minimum 3–5 years of experience in operations, preferably with exposure to distribution, logistics, or supply chain.
Strong organizational, analytical, and problem-solving skills.
Proven ability to work independently and lead small teams.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and relevant business systems.
Strong attention to detail with the ability to multitask and prioritize effectively.

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Content Creator | Kuching

Key Responsibilities

Content Planning & Strategy
- Participate in brainstorming and ideation to develop content themes and creative directions.
- Build monthly content calendars aligned with marketing campaigns and product objectives.
- Research audience preferences, platform trends, and competitor activity to guide content decisions.
- Suggest new content formats to increase engagement (e.g., reels, tutorials, testimonials).
Copywriting & Content Creation (Photo, Video & Design)
- Write compelling captions, product highlights, taglines, and script lines for video content, ensuring messaging reflects the OSREN brand.
- Capture and produce high-quality photo and video content for social media, website, and promotional materials.
- Edit short-form and long-form videos.
- Organise and maintain digital content libraries for easy access and re-use.
Social Media Content Management
- Schedule and publish content across platforms (Facebook, Instagram, TikTok, YouTube, etc.).
- Monitor engagement and interact with followers in a brand-consistent manner.
- Work with relevant departments to address enquiries and maintain a positive online presence.
Campaign & Event Support
- Produce content to support marketing campaigns, launches, collaborations, trainings, and events.
- Coordinate with external creatives such as photographers, videographers, and influencers, when required.
Performance Analysis & Improvement
- Track content performance metrics and prepare simple weekly or monthly insights.
- Identify opportunities to improve content effectiveness based on data.
Collaboration & Teamwork
- Work closely with the team to align content with broader marketing goals.
- Coordinate with internal departments for accurate information and content accuracy.
- Participate in creative discussions and contribute ideas proactively.

Requirements

Diploma/Degree in Marketing, Mass Communications, Multimedia, Graphic Design, or a related field.
Proven experience in content creation, social media management, or digital marketing.
Strong skills in writing captions, storytelling, and crafting brand voice.
Ability to film and edit videos using tools like CapCut, Final Cut Pro, Adobe Premiere, or similar.
Proficiency in basic graphic design using Adobe Creative Suite (Photoshop, Illustrator).
Creative, proactive, and able to work independently in a fast-paced environment.

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Ready to shine and step into the future of growth with us?